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Returns & Exchanges

We want you to love what you ordered. If something is not right, here is how returns work.

Our Policy

You may return a product within 7 days of receiving it. To be eligible, the item must be sealed and unused, in its original packaging.

Return shipping costs are the customer's responsibility. We recommend keeping your tracking number until your return is complete.

If your order arrives broken or damaged, contact us with a photo of the item and we will make it right.

Email us at shop@crishair.com with your order number, and we will reply with the next steps.

Questions about an order? Write to shop@crishair.com and we will be glad to help.